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I had begun to entertain
I had begun to entertain the soothing notion that with wi-fi being so commonly available that all the technical mucky-muck that used to be part of getting a new cyber hookup in a new location (like, for example, my modest new swap pad in Williamsburg, Brooklyn, where I'll be parking it this summer) was a thing of the past. Nice dream. The last day and a half has reminded me that tech hassles are as constant as the moon, not to mention huge gulpers of time...especially when you're on the receiving end of technical "support" provided by those Indian guys. You know who I mean...those extremely polite, undeniably fastidious, collosally dim professionals who do their part to make life a living hell for so many of us, courtesy of those cost-saving dedicated phone feeds from the land of Gandhi. One of these guys in particular is the main reason why the column is so late today (i.e., Wednesday, 5.25). I don't need to tell anyone this and nobody likes a whiner, but these guys are a menace. Please send in your own horror stories about tech support from Bombay...I'll run some on Friday.
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Posted by Jeffrey Wells on May 25, 2005 at 02:33 PM
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