That horrible blank-screen, page-refusing-to-load problem that has afflicted Hollywood Elsewhere for almost three days has been solved. The guy who fixed it about an hour ago is known to Softlayer customers as “Jefferson S.” I felt this huge surge of affection. I wrote him and said “Please call me or let me call you so I can thank you profusely! I can’t believe it. YOU FIXED THE PROBLEM!” After three or four other tech support guys couldn’t crack it. A smelly 75-pound monkey has been lifted off my back.
